Terms of service

Last updated October 7, 2026

Agreement

These terms are an agreement between your business and Apex Gateway LLC, maker of Apex Job Pro. By creating an account or using the service, you agree to them for your business, and you confirm you can agree on its behalf.

Your account

You are responsible for the people you add to your account and for keeping sign-in codes private. Tell us right away if you think someone has used your account without permission.

Subscription and payment

The service is billed monthly, per person who uses it, at the prices in your quote or account. Add-ons are optional and billed monthly. There is no long-term contract. Payment, texting and similar usage fees are shown before you are charged. We will give at least 30 days' notice before a price change applies to you.

If a payment fails, we will tell you and may pause the account until it is paid. Your data is not deleted because of a late payment.

Cancelling

You can cancel any time. See refunds and cancellation.

Your data

You own the data you put in the service. You give us permission to host, process and display it only to run the service for you. You can export it at any time, including after you cancel.

Payments you take

Card and bank payments from your customers are processed by Stripe, and you agree to Stripe's terms when you turn payments on. Refunds and disputes with your customers are between you and your customer, and processing fees follow the processor's rules.

Texting and calling your customers

You must have your customers' consent before texting them, honor opt-outs, and follow the laws that apply to your messages, including the Telephone Consumer Protection Act. The service honors STOP replies automatically. See texting terms.

Acceptable use

• No unlawful, harmful, deceptive or spam use, including unsolicited texts or emails.
• No attempts to break, overload or get around the security of the service.
• No reselling or copying the service without our written permission.

Outside tools

If you connect outside tools such as QuickBooks Online, those tools are covered by their own terms. We are not responsible for them, but we will help you get connected.

Availability and changes

We work to keep the service available and to tell you ahead of planned maintenance. We may improve or change features over time. We will not remove a core feature you rely on without notice.

Disclaimers

Except as stated in these terms, the service is provided "as is" and "as available", without warranties of any kind, to the extent the law allows. Tax, job-cost and payroll figures in the service are tools to help you, not tax, legal or accounting advice.

Limitation of liability

To the extent the law allows, Apex Gateway LLC is not liable for indirect, incidental, special or consequential damages, or for lost profits or data, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.

Ending the agreement

You can end this agreement by cancelling. We may suspend or end an account that breaks these terms or doesn't pay, after notice where we can give it. Sections about data, payment, disclaimers and liability continue after the agreement ends.

Changes to these terms

We will post changes here and tell account owners by email at least 30 days before material changes take effect. Using the service after that means you accept the new terms.

Governing law

These terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules.

Contact us

Apex Gateway LLC, maker of Apex Job Pro
Email: [email protected]
Phone: 201-892-6955